Hold time
Patients get immediate support with no waiting.
MedFrontDesk.ai
The AI Front Desk Built for Medical Practices
Answer every call, eliminate hold times, and route patients instantly — powered by the same engineering team behind MedReception.ai.
24/7 AI CoverageHIPAA-ReadyWorks with Any Phone System
Decrease in call volume
AI filtering and routing dramatically reduce load on staff.
Staff time saved
Practices reclaim a full workday every week.
Average answer time
AI answers instantly, improving patient satisfaction.
Personalized go-live
Your AI is customized to your practice and deployed in under two weeks.
Everything a front desk should do (but doesn’t)
MedFrontDesk.ai blends AI coverage with human-level routing precision so every patient reaches the right team without hold times.
Answers Every Call
Never miss a patient or referral again — AI picks up instantly, every time.
Instant Smart Routing
Automatically transfers callers to the correct department or staff member.
Zero Hold Times
Give patients real-time service without waiting on the line.
Fast, Simple Setup
Go live in hours, not weeks — no infrastructure changes needed.
Resources that help you build trust fast
Downloadable guides, deployment playbooks, and real-world proof for revenue and care leaders.
Deploy an AI Front Desk in 48 Hours
Step-by-step planning checklist for busy practices that need fast automation.
ExploreMedReception.ai Engineering Playbook
See how our routing brain works with live agents, CRM integrations, and HIPAA-safe call flows.
ExploreProof from the Field
Read the stories from orthopedics, pediatrics, and urgent care that already trust us.
ExplorePick a playbook—phone triage, specialties, integrations, or ops.
All the guides, templates, and checklists you need to roll out MedFrontDesk.ai with confidence.
Content architecture checklist
Phone-Triage & Coverage
- After-Hours Overflow
- Morning Call Surge
- Lunch-Break Coverage
- Flu-Season Routing
- No-Show Recovery Script
Specialty Front Desks
- Orthopedics HQ
- Pediatrics Triage
- Urgent Care Hybrid Desk
- Oncology Navigation
- Sports Medicine Hotline
Integrations & Ops
- RingCentral Overlay
- Epic Fast Intake
- Carrier VoIP Guides
- Operational Checklists
- Geographic SEO Targets
Common questions
How fast can I launch MedFrontDesk.ai?
Most practices go live in under two weeks with our guided personalization playbooks.
Does the AI handle specialty routing?
Yes—each specialty hub includes pre-built scripts and handoffs tailored to the workflow.
Can we reuse the latest MedReception.ai integrations?
Absolutely. The same EMR and VoIP hooks power both MedReception.ai and MedFrontDesk.ai.