AI Front Desk for Orthopedics
Stabilize imaging requests, postop calls, and surgical scheduling while your ortho team stays focused on procedures.
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Fifteen specialty hubs keep callers routed to the right team, with scripts, stats, and workflows tuned for each care line.
Every hub has stats, scenarios, and checklists tied to real MedReception.ai assets.
Stabilize imaging requests, postop calls, and surgical scheduling while your ortho team stays focused on procedures.
View playbookParents crave fast answers. Katie triages sick visits, vaccine schedules, and refill requests with empathy and speed.
View playbookShare wait times, capture insurance, and keep lobby chaos under control with instant phone coverage.
View playbookBalance chronic disease management with urgent triage so cardiology nurses regain focused time.
View playbookGI clinics juggle prep instructions, pathology calls, and referrals. Katie keeps every caller organized.
View playbookProtect clinician focus and reduce intake friction with gentle AI that manages screening, cancellations, and crisis escalation.
View playbookRoute cosmetic vs. medical calls properly, capture image uploads, and stop missing cash-pay opportunities.
View playbookManage complex medication titrations, seizure updates, and referral backlogs with detailed structured calls.
View playbookDifferentiate urgent symptoms from routine refills, capture lab work, and streamline procedure scheduling.
View playbookProtect patients during the most sensitive calls. Katie handles logistics while escalating critical symptoms quickly.
View playbookAutomate insulin refill policies, lab reminders, and CGM troubleshooting so endocrine nurses get back time.
View playbookKeep cataract, retina, and urgent eye calls organized with AI that understands triage severity.
View playbookNever miss emergency dental calls, sedation questions, or referral opportunities during surgeries.
View playbookFill schedules, manage cancellations, and keep therapists focused on care rather than constant phone work.
View playbookKeep dozens of service lines organized without spinning up separate call centers. Katie routes by specialty, provider, and intent.
View playbookDigital-first clinics still need phone support. Katie coordinates virtual visits, device setup, and escalations around the clock.
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