Specialty Playbook

Orthopedic AI Front Desk Playbook

Stabilize imaging requests, postop calls, and surgical scheduling with specialty-tuned AI workflows designed for orthopedic teams.

Download the Orthopedics Playbook
0s
Hold time
<1s
Answer speed
25%
Decrease in call volume
8 hrs/wk
Staff time saved
7–14 days
Personalized go-live

Why Orthopedics Benefits From AI

Orthopedic clinics juggle injury triage, imaging logistics, postoperative complications, and high-volume surgical schedules. AI supports these workflows by providing immediate access, accurate routing, and consistent caller experience so clinicians stay focused on cases that truly need them.

Common Orthopedic Caller Intents

  • New Injury / Urgent Appointment

    Mechanism of injury, weight-bearing ability, swelling, and red-flag symptoms captured immediately.
  • Imaging Requests

    MRI/X-ray coordination, insurance verification, prep guidance, and facility routing.
  • Postoperative Concerns

    Fever, swelling, cast discomfort — escalated with full context to the on-call team.
  • Surgical Scheduling

    Procedure type, surgeon availability, pre-op requirements, and logistics coordination.
  • Medication & PT Questions

    NSAID policies, refill capture, PT workflows, and structured routing into the care team inbox.

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