Specialty Playbook

AI Front Desk for Dermatology

Route cosmetic vs. medical calls properly, capture image uploads, and stop missing cash-pay opportunities.

Coverage snapshot

  • Zero hold times and bilingual-first scripts calm callers instantly.
  • Policy-aware routing ensures compliant escalation and documentation.
  • 37+ languages and 24/7 coverage mirror flagship MedReception.ai deployments.

Why it matters

Route cosmetic vs. medical calls properly, capture image uploads, and stop missing cash-pay opportunities.

Rollout checklist

  • Document on-call escalation paths
  • Upload specialty scripts + triage prompts
  • Map routing destinations across EMR + phone
  • Decide what hits clinicians vs. virtual agents

Caller journeys

Care scenarios we capture for AI Front Desk for Dermatology

Each intent packages triage prompts, fallbacks, and escalation logic so staff see only actionable tasks.

Lesion Intake

Callers upload photos securely; Katie tags them for clinician review.

Cosmetic Inquiries

AI answers pricing FAQs and books consults without tying up staff.

Biopsy Follow-Up

Katie logs symptoms and ensures urgent findings reach the derm quickly.

Next step

Deploy AI coverage for AI Front Desk for Dermatology

Connect scripts, escalation paths, and EMR routing to match your standard of care.