Referrals
Tracking an inbound referral from arrival to a booked, seen appointment.
Tracking an inbound referral from arrival to a booked, seen appointment.
Referrals arrive by fax, phone and portal, and most practices cannot say what happened to them. A referral missing an insurance detail stalls, nobody chases it, and the patient never books. The loss is invisible because nothing in the system records a referral that quietly died.
Referrals arrive by fax, phone and portal, and most practices cannot say what happened to them. A referral missing an insurance detail stalls, nobody chases it, and the patient never books. The loss is invisible because nothing in the system records a referral that quietly died.
A referral inbox that knows what a complete referral looks like, chases what is missing, and reports conversion — referrals received, complete, scheduled, seen — so leakage becomes a number rather than a feeling.
Pick these before you change anything, so the effect is visible rather than anecdotal.
In development. The phone half — capturing referrals that arrive by call — is live today.
In development. The phone half — capturing referrals that arrive by call — is live today.
The Front Desk Opportunity Scan estimates the hours and revenue behind each area from your own volumes and ranks them against each other.
MedFrontDesk.ai is the playbook library. MedReception.ai is the platform that runs it.
