EMR Integration
Offload calls while Katie writes structured notes right into eCW custom fields or tasks.
Offload calls while Katie writes structured notes right into eCW custom fields or tasks.
Practices running eClinicalWorks usually do not want to change their charting workflow to fix their phones. The point of this integration is that they do not have to: calls are answered and triaged up front, and what reaches eClinicalWorks is a structured record in the place your team already looks.
Katie answers and triages the call, then writes the outcome into eClinicalWorks through the paths below. Your staff keep working where they already work.
The calls that currently interrupt whoever is nearest the phone get handled before they reach anyone, and arrive in eClinicalWorks already structured.
Agree the numbers before you switch anything on, so the effect of the eClinicalWorks integration is visible rather than anecdotal.
No. The integration writes into the places your team already works. Charting workflow stays as it is.
Most integrations are part of a 7 to 14 day personalized go-live. More complex environments can run longer, and you get a dated plan up front.
Yes. A signed BAA is standard before any PHI is handled.
MedFrontDesk.ai is the playbook library. MedReception.ai is the platform that runs it.
Book a MedReception.ai demo
Live walk-through with pricing revealed in the first 10 minutes.
Check EMR + phone integrations
Connect Katie to Epic, Athena, eCW, and 2,000+ other tools.
Get a personalized MedReception.ai assessment
Share your call profile; engineering responds with a 48-hour rollout plan.
MedReception.ai eCW execution
Review best practices from the flagship.
How the eClinicalWorks integration works for each specialty's call patterns and triage rules.
