ContactBook a callGet My Score
AnswerEvery call picked up, triaged, and routed — including the ones outside office hours.
ScheduleSlots filled, cancellations backfilled, and recalls that actually go out.
IntakeDemographics, insurance, consents and history captured before the visit, not at the window.
ProcessFaxes, referrals, records and prior auth — the paperwork nobody sees and everybody drowns in.
CollectCoverage verified before the visit and balances collected after it.
GrowThe digital front door: getting found, getting booked, and getting reviewed.
ContactStaff & OperationsFront Desk Score

Phone Systems

Phone System Integrations

Layer AI answering on top of RingCentral, Vonage, 8x8, Spectrum, Ooma and other VoIP platforms without replacing them.

Book a MedReception.ai demoSee pricing

Adding an AI front desk should be a routing change, not a telephony migration. Your numbers, extensions, recordings, and contracts can all stay where they are.

These pages cover setup for each major provider, what carries over, and what to check before you route the main line.

Part of AnswerEvery call picked up, triaged, and routed — including the ones outside office hours.See the whole pillar →

Phone System

MedFrontDesk.ai + RingCentral

Layer AI routing on top of RingCentral in days without changing extensions or contact center settings.

Phone System

MedFrontDesk.ai + 8x8

Deliver AI coverage across 8x8 Work and Contact Center without reassigning numbers.

Phone System

MedFrontDesk.ai + Vonage Business

Answer every call on Vonage instantly while keeping smartphones and apps untouched.

Phone System

MedFrontDesk.ai + Spectrum

Upgrade coax/PRI lines with AI routing without ripping out Spectrum hardware.

Phone System

MedFrontDesk.ai + Comcast

Keep your Business VoiceEdge service while Katie eliminates hold queues.

Phone System

MedFrontDesk.ai + AT&T PBX

Layer AI on top of legacy AT&T PBX trunks while you plan a full VoIP migration.

Phone System

MedFrontDesk.ai + Verizon

Combine Verizon VoIP trunks with AI routing to remove hold times without switching carriers.

Phone System

MedFrontDesk.ai + Zoom Phone

Supercharge Zoom Phone with 24/7 AI intake, while keeping video + chat unified.

Phone System

MedFrontDesk.ai + Nextiva

Give Nextiva-based clinics instant pickup and smart routing without editing every phone.

Phone System

MedFrontDesk.ai + Cisco BroadWorks

Enhance BroadWorks carriers with intent-aware routing and transcripts.

Phone System

MedFrontDesk.ai + Mitel Cloud

Automate Mitel phones with AI triage before agents ever pick up.

Phone System

MedFrontDesk.ai + GoTo Connect

Keep GoTo Connect call flows but let AI answer and summarize every interaction.

Phone System

MedFrontDesk.ai + Dialpad

Combine Dialpad AI insights with MedFrontDesk.ai’s medical-specific routing for instant pickups.

Phone System

MedFrontDesk.ai + Twilio

For teams already on Twilio, drop AI into your programmable voice flows without rewriting applications.

Phone System

MedFrontDesk.ai + Unknown Carrier

Not sure who provides your phones? Katie still layers in after we run a carrier lookup and SIP handoff.