AdvancedMD + Multi-Specialty Groups

AdvancedMD AI Front Desk for Multi-Specialty Groups

A multi-specialty groups practice running AdvancedMD has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why multi-specialty groups calls need specialty rules

Keep dozens of service lines organized without spinning up separate call centers. Katie routes by specialty, provider, and intent.

Smart Directory

AI uses knowledge of each specialty’s rules to connect patients correctly.

Cross-Sell Opportunities

Callers interested in new services receive curated education + booking links.

Executive Reporting

Leaders see which specialties drive the most calls and where to staff.

What lands in AdvancedMD

Triage happens on the call. What reaches AdvancedMD is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Katie writes to AdvancedMD task lists
  • Structured intake exports for billing
  • APIs sync appointment confirmations

Setting it up for a multi-specialty groups practice on AdvancedMD

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which AdvancedMD modules your practice uses
  • Decide where each call type should land in AdvancedMD

Other specialties on AdvancedMD

Multi-Specialty Groups on other platforms