Greenway Intergy + Physical Therapy

Greenway Intergy AI Front Desk for Physical Therapy

A physical therapy practice running Greenway Intergy has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why physical therapy calls need specialty rules

Fill schedules, manage cancellations, and keep therapists focused on care rather than constant phone work.

Cancellation Recovery

Katie rebooks same-week slots with waitlist patients.

Plan of Care Compliance

AI reminds patients of visit counts, home exercise adherence, and documents feedback.

Insurance Updates

Eligibility changes or auth requests get captured and routed instantly.

What lands in Greenway Intergy

Triage happens on the call. What reaches Greenway Intergy is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Appointment creation + cancellation via Intergy APIs
  • Katie populates telephone encounter templates
  • Secure transcript archival

Setting it up for a physical therapy practice on Greenway Intergy

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which Greenway Intergy modules your practice uses
  • Decide where each call type should land in Greenway Intergy

Other specialties on Greenway Intergy

Physical Therapy on other platforms