Greenway Intergy + Ophthalmology

Greenway Intergy AI Front Desk for Ophthalmology

A ophthalmology practice running Greenway Intergy has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why ophthalmology calls need specialty rules

Keep cataract, retina, and urgent eye calls organized with AI that understands triage severity.

Urgent Symptom Routing

Katie asks about flashes, floaters, pain, or trauma and connects patients appropriately.

Surgery Coordination

AI schedules cataract, LASIK, or retinal procedures with detailed prep instructions.

Imaging + Testing

OCT, VF, and other diagnostic appointments are booked faster with AI capturing details.

What lands in Greenway Intergy

Triage happens on the call. What reaches Greenway Intergy is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Appointment creation + cancellation via Intergy APIs
  • Katie populates telephone encounter templates
  • Secure transcript archival

Setting it up for a ophthalmology practice on Greenway Intergy

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which Greenway Intergy modules your practice uses
  • Decide where each call type should land in Greenway Intergy

Other specialties on Greenway Intergy

Ophthalmology on other platforms