Epic + Ophthalmology
A ophthalmology practice running Epic has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.
Keep cataract, retina, and urgent eye calls organized with AI that understands triage severity.
Urgent Symptom Routing
Katie asks about flashes, floaters, pain, or trauma and connects patients appropriately.
Surgery Coordination
AI schedules cataract, LASIK, or retinal procedures with detailed prep instructions.
Imaging + Testing
OCT, VF, and other diagnostic appointments are booked faster with AI capturing details.
Triage happens on the call. What reaches Epic is a structured record in the place your team already works, not a voicemail someone has to transcribe.
Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.
PHI handling is covered by a signed BAA before anything goes live.
MedFrontDesk.ai documents the playbook. MedReception.ai is the platform that runs it in your practice.
