Epic + Gastroenterology

Epic AI Front Desk for Gastroenterology

A gastroenterology practice running Epic has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why gastroenterology calls need specialty rules

GI clinics juggle prep instructions, pathology calls, and referrals. Katie keeps every caller organized.

Procedure Prep

AI shares colonoscopy/EGD instructions, medication holds, and texts reminders.

Pathology Results

Katie captures callback preferences and summarizes urgency for the GI provider.

Referral Coordination

Referring offices send records via secure link; Katie confirms completion.

What lands in Epic

Triage happens on the call. What reaches Epic is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Read-only access to appointments via RPA or App Orchard
  • Drop call summaries into In Basket or work queues
  • Optional SmartForm intake for referrals

Setting it up for a gastroenterology practice on Epic

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which Epic modules your practice uses
  • Decide where each call type should land in Epic

Security and compliance

PHI handling is covered by a signed BAA before anything goes live.

  • BAA-backed deployment
  • Audit logging synced with Epic security

Other specialties on Epic

Gastroenterology on other platforms