Epic + Neurology

Epic AI Front Desk for Neurology

A neurology practice running Epic has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why neurology calls need specialty rules

Manage complex medication titrations, seizure updates, and referral backlogs with detailed structured calls.

Medication Titration

Katie records dosage changes, side effects, and sends transcripts to the neurologist.

EEG/MRI Scheduling

AI coordinates diagnostics and shares preparation instructions.

Referral Intake

Referring physicians share notes and urgency; Katie books first-available based on diagnosis.

What lands in Epic

Triage happens on the call. What reaches Epic is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Read-only access to appointments via RPA or App Orchard
  • Drop call summaries into In Basket or work queues
  • Optional SmartForm intake for referrals

Setting it up for a neurology practice on Epic

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which Epic modules your practice uses
  • Decide where each call type should land in Epic

Security and compliance

PHI handling is covered by a signed BAA before anything goes live.

  • BAA-backed deployment
  • Audit logging synced with Epic security

Other specialties on Epic

Neurology on other platforms