Why neurology calls need specialty rules
Manage complex medication titrations, seizure updates, and referral backlogs with detailed structured calls.
Medication Titration
Katie records dosage changes, side effects, and sends transcripts to the neurologist.
EEG/MRI Scheduling
AI coordinates diagnostics and shares preparation instructions.
Referral Intake
Referring physicians share notes and urgency; Katie books first-available based on diagnosis.
What lands in Epic
Triage happens on the call. What reaches Epic is a structured record in the place your team already works, not a voicemail someone has to transcribe.
- Read-only access to appointments via RPA or App Orchard
- Drop call summaries into In Basket or work queues
- Optional SmartForm intake for referrals
Setting it up for a neurology practice on Epic
Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.
- Confirm which Epic modules your practice uses
- Decide where each call type should land in Epic
Security and compliance
PHI handling is covered by a signed BAA before anything goes live.
- BAA-backed deployment
- Audit logging synced with Epic security