Epic + OB-GYN

Epic AI Front Desk for OB-GYN

A ob-gyn practice running Epic has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why ob-gyn calls need specialty rules

Specialty-tuned call handling for ob-gyn practices: triage rules your clinicians define, scheduling that respects your visit types, and escalation that never sits in a queue.

Obstetric Urgency Screening

Bleeding, reduced fetal movement, and contractions are screened against your criteria and escalated immediately.

Prenatal Visit Scheduling

Katie books to the right visit type and interval for gestational age, including glucose and anatomy scans.

Results and Reassurance Calls

Routine results questions are handled without pulling a nurse off the floor.

What lands in Epic

Triage happens on the call. What reaches Epic is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Read-only access to appointments via RPA or App Orchard
  • Drop call summaries into In Basket or work queues
  • Optional SmartForm intake for referrals

Setting it up for a ob-gyn practice on Epic

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Define obstetric red-flag criteria with your clinicians
  • Map on-call escalation by gestational age
  • Load visit intervals and prenatal schedule
  • Confirm which Epic modules your practice uses
  • Decide where each call type should land in Epic

Security and compliance

PHI handling is covered by a signed BAA before anything goes live.

  • BAA-backed deployment
  • Audit logging synced with Epic security

Other specialties on Epic

OB-GYN on other platforms