ContactBook a callGet My Score
AnswerEvery call picked up, triaged, and routed — including the ones outside office hours.
ScheduleSlots filled, cancellations backfilled, and recalls that actually go out.
IntakeDemographics, insurance, consents and history captured before the visit, not at the window.
ProcessFaxes, referrals, records and prior auth — the paperwork nobody sees and everybody drowns in.
CollectCoverage verified before the visit and balances collected after it.
GrowThe digital front door: getting found, getting booked, and getting reviewed.
ContactStaff & OperationsFront Desk Score

Epic + Dermatology

Epic AI Front Desk for Dermatology

A dermatology practice running Epic has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Book a demoDermatology on MedReception.ai

Why dermatology calls need specialty rules

Route cosmetic vs. medical calls properly, capture image uploads, and stop missing cash-pay opportunities.

Lesion Intake

Callers upload photos securely; Katie tags them for clinician review.

Cosmetic Inquiries

AI answers pricing FAQs and books consults without tying up staff.

Biopsy Follow-Up

Katie logs symptoms and ensures urgent findings reach the derm quickly.

What lands in Epic

Triage happens on the call. What reaches Epic is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Read-only access to appointments via RPA or App Orchard
  • Drop call summaries into In Basket or work queues
  • Optional SmartForm intake for referrals

Setting it up for a dermatology practice on Epic

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which Epic modules your practice uses
  • Decide where each call type should land in Epic

Security and compliance

PHI handling is covered by a signed BAA before anything goes live.

  • BAA-backed deployment
  • Audit logging synced with Epic security

Run this on MedReception.ai

MedFrontDesk.ai documents the playbook. MedReception.ai is the platform that runs it in your practice.

Dermatology coverage

The specialty page on the platform site.

EMR integrations

How Epic connects end to end.

Pricing

Transparent tiers, HIPAA-ready coverage included.

Book a demo

Walk through your own call scenarios live.

Other specialties on Epic

Epic for OrthopedicsEpic for PediatricsEpic for Urgent CareEpic for CardiologyEpic for GastroenterologyEpic for Behavioral HealthEpic for NeurologyEpic for UrologyEpic for OncologyEpic for EndocrinologyEpic for OphthalmologyEpic for Dental & Oral SurgeryEpic for Physical TherapyEpic for Multi-Specialty GroupsEpic for Telehealth-First ClinicsEpic for OB-GYNEpic for ENT and OtolaryngologyEpic for Allergy and ImmunologyEpic for Pain ManagementEpic for NephrologyEpic for RheumatologyEpic for PodiatryEpic for Sleep Medicine

Dermatology on other platforms

Athenahealth for DermatologyeClinicalWorks for DermatologyNextGen for DermatologyModMed for DermatologyAdvancedMD for DermatologyDrChrono for DermatologyCareCloud for DermatologyKareo for DermatologyOffice Ally for DermatologyGreenway Intergy for DermatologyAllscripts / Veradigm for DermatologyPractice Fusion for DermatologyMeditech for DermatologyCerner for Dermatology