ModMed + Dermatology

ModMed AI Front Desk for Dermatology

A dermatology practice running ModMed has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why dermatology calls need specialty rules

Route cosmetic vs. medical calls properly, capture image uploads, and stop missing cash-pay opportunities.

Lesion Intake

Callers upload photos securely; Katie tags them for clinician review.

Cosmetic Inquiries

AI answers pricing FAQs and books consults without tying up staff.

Biopsy Follow-Up

Katie logs symptoms and ensures urgent findings reach the derm quickly.

What lands in ModMed

Triage happens on the call. What reaches ModMed is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Appointment creation via ModMed API
  • Custom intake forms mirrored in Katie
  • Secure transcript storage with ModMed tokens

Setting it up for a dermatology practice on ModMed

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which ModMed modules your practice uses
  • Decide where each call type should land in ModMed

Other specialties on ModMed

Dermatology on other platforms