ModMed + Endocrinology

ModMed AI Front Desk for Endocrinology

A endocrinology practice running ModMed has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why endocrinology calls need specialty rules

Automate insulin refill policies, lab reminders, and CGM troubleshooting so endocrine nurses get back time.

Insulin & CGM Support

Katie walks patients through uploads, sensor issues, and refill rules.

Lab Compliance

AI pushes reminders for A1C, thyroid labs, and captures results before visits.

Referral Prioritization

New referrals are triaged by diagnosis (Type 1 vs. PCOS vs. thyroid).

What lands in ModMed

Triage happens on the call. What reaches ModMed is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Appointment creation via ModMed API
  • Custom intake forms mirrored in Katie
  • Secure transcript storage with ModMed tokens

Setting it up for a endocrinology practice on ModMed

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which ModMed modules your practice uses
  • Decide where each call type should land in ModMed

Other specialties on ModMed

Endocrinology on other platforms