ModMed + Gastroenterology

ModMed AI Front Desk for Gastroenterology

A gastroenterology practice running ModMed has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why gastroenterology calls need specialty rules

GI clinics juggle prep instructions, pathology calls, and referrals. Katie keeps every caller organized.

Procedure Prep

AI shares colonoscopy/EGD instructions, medication holds, and texts reminders.

Pathology Results

Katie captures callback preferences and summarizes urgency for the GI provider.

Referral Coordination

Referring offices send records via secure link; Katie confirms completion.

What lands in ModMed

Triage happens on the call. What reaches ModMed is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Appointment creation via ModMed API
  • Custom intake forms mirrored in Katie
  • Secure transcript storage with ModMed tokens

Setting it up for a gastroenterology practice on ModMed

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which ModMed modules your practice uses
  • Decide where each call type should land in ModMed

Other specialties on ModMed

Gastroenterology on other platforms