NextGen + Gastroenterology

NextGen AI Front Desk for Gastroenterology

A gastroenterology practice running NextGen has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why gastroenterology calls need specialty rules

GI clinics juggle prep instructions, pathology calls, and referrals. Katie keeps every caller organized.

Procedure Prep

AI shares colonoscopy/EGD instructions, medication holds, and texts reminders.

Pathology Results

Katie captures callback preferences and summarizes urgency for the GI provider.

Referral Coordination

Referring offices send records via secure link; Katie confirms completion.

What lands in NextGen

Triage happens on the call. What reaches NextGen is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Write to task lists and document templates
  • Structured intake exported to NextGen workflows
  • Support for specialty-specific templates

Setting it up for a gastroenterology practice on NextGen

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which NextGen modules your practice uses
  • Decide where each call type should land in NextGen

Other specialties on NextGen

Gastroenterology on other platforms