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AnswerEvery call picked up, triaged, and routed — including the ones outside office hours.
ScheduleSlots filled, cancellations backfilled, and recalls that actually go out.
IntakeDemographics, insurance, consents and history captured before the visit, not at the window.
ProcessFaxes, referrals, records and prior auth — the paperwork nobody sees and everybody drowns in.
CollectCoverage verified before the visit and balances collected after it.
GrowThe digital front door: getting found, getting booked, and getting reviewed.
ContactStaff & OperationsFront Desk Score

NextGen + Urology

NextGen AI Front Desk for Urology

A urology practice running NextGen has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Book a demoUrology on MedReception.ai

Why urology calls need specialty rules

Differentiate urgent symptoms from routine refills, capture lab work, and streamline procedure scheduling.

Symptom Sorting

Katie screens for hematuria, retention, or infection and escalates appropriately.

PSA / Lab Follow-up

Results questions route with context; routine inquiries get portal guidance.

Procedure Prep

AI shares BPH, cystoscopy, and surgical prep instructions to reduce cancellations.

What lands in NextGen

Triage happens on the call. What reaches NextGen is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Write to task lists and document templates
  • Structured intake exported to NextGen workflows
  • Support for specialty-specific templates

Setting it up for a urology practice on NextGen

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which NextGen modules your practice uses
  • Decide where each call type should land in NextGen

Run this on MedReception.ai

MedFrontDesk.ai documents the playbook. MedReception.ai is the platform that runs it in your practice.

Urology coverage

The specialty page on the platform site.

EMR integrations

How NextGen connects end to end.

Pricing

Transparent tiers, HIPAA-ready coverage included.

Book a demo

Walk through your own call scenarios live.

Other specialties on NextGen

NextGen for OrthopedicsNextGen for PediatricsNextGen for Urgent CareNextGen for CardiologyNextGen for GastroenterologyNextGen for Behavioral HealthNextGen for DermatologyNextGen for NeurologyNextGen for OncologyNextGen for EndocrinologyNextGen for OphthalmologyNextGen for Dental & Oral SurgeryNextGen for Physical TherapyNextGen for Multi-Specialty GroupsNextGen for Telehealth-First ClinicsNextGen for OB-GYNNextGen for ENT and OtolaryngologyNextGen for Allergy and ImmunologyNextGen for Pain ManagementNextGen for NephrologyNextGen for RheumatologyNextGen for PodiatryNextGen for Sleep Medicine

Urology on other platforms

Epic for UrologyAthenahealth for UrologyeClinicalWorks for UrologyModMed for UrologyAdvancedMD for UrologyDrChrono for UrologyCareCloud for UrologyKareo for UrologyOffice Ally for UrologyGreenway Intergy for UrologyAllscripts / Veradigm for UrologyPractice Fusion for UrologyMeditech for UrologyCerner for Urology