NextGen + Cardiology
A cardiology practice running NextGen has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.
Balance chronic disease management with urgent triage so cardiology nurses regain focused time.
Symptom Escalation
Katie differentiates chest pain vs. routine refill vs. stat lab question, paging appropriately.
Device Checks
Patients submit pacemaker/ICD alerts and photos for asynchronous review.
Referral Intake
Referring cardiologists upload imaging, medications, and urgency in one scripted flow.
Triage happens on the call. What reaches NextGen is a structured record in the place your team already works, not a voicemail someone has to transcribe.
Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.
MedFrontDesk.ai documents the playbook. MedReception.ai is the platform that runs it in your practice.
