Kareo + Ophthalmology

Kareo AI Front Desk for Ophthalmology

A ophthalmology practice running Kareo has two separate problems: the calls that never get answered, and the detail that never makes it into the chart. This covers both.

Why ophthalmology calls need specialty rules

Keep cataract, retina, and urgent eye calls organized with AI that understands triage severity.

Urgent Symptom Routing

Katie asks about flashes, floaters, pain, or trauma and connects patients appropriately.

Surgery Coordination

AI schedules cataract, LASIK, or retinal procedures with detailed prep instructions.

Imaging + Testing

OCT, VF, and other diagnostic appointments are booked faster with AI capturing details.

What lands in Kareo

Triage happens on the call. What reaches Kareo is a structured record in the place your team already works, not a voicemail someone has to transcribe.

  • Custom scripting into Kareo tasks
  • Appointment reminders synced with Kareo schedule
  • Insurance capture exported for billing

Setting it up for a ophthalmology practice on Kareo

Go-live is typically 7 to 14 days. Most of that time is spent on your rules rather than on the integration itself.

  • Confirm which Kareo modules your practice uses
  • Decide where each call type should land in Kareo

Other specialties on Kareo

Ophthalmology on other platforms